LOYALTY Program - FAQs

How does your Loyalty Program work? It's easy and it's great value too. You can either sign up and complete your profile from the email we send you after your first purchase (below) and we'll give you 100 points for doing so. Our Point of Sale synchronises with the Loyalty Program, using your email address as the unique identifier - this way we can provide you with your purchase points and then by completing your login/profile, we'll give you that extra 100 points.

Customers receive 1 point for every $1 they spend. After a purchase has been completed, you will receive an email from us that lets you learn how many points you have just earned, along with your current total points and asking if you would like to sign-up. 

How do I sign up?  Either respond to the initial email we send you after your first purchase or you can go to our website at www.skinfitness.com.sg/loyalty and click on the green SkinFitness LOYALTY Program box at the bottom of the page. Here you can either:

  • login if you already have registered with your email and password
  • click the green box with SIGN-UP TO JOIN (and receive 100 points)
  • or if you have forgotten your password, click the "Retrieve it here" where you will need to provide your valid email address you used to initially register

LOYALTY - sign up to join

What do I receive for the points earned?
100 points earned: receive $10 off your next purchase at SkinFitness
500 points earned: receive $75 off your next purchase at SkinFitness
1000 points earned: receive $200 off your next purchase at SkinFitness

  • Redeeming of LOYALTY points cannot be used in conjunction with any other discount program 
LOYALTY - after login

 

How do I check my balance? After a purchase we will send you an email with your points balance on it. Or you can use the instructions above to login to your account and check your balance.

What products or services can I receive Loyalty points for? You will receive points for all purchases across products and services at SkinFitness salons. 

How do I redeem my points? After logging in to your account, you will see your balance and a green CLAIM button (see picture above) against any awards you can currently redeem. Clicking it will provide you with a Coupon Code and will also email it to you. Simply take this to a SkinFitness salon and provide it when you are paying for your treatment. The one-time code will be entered and the price reduced accordingly.

LOYALTY - coupon code

What if I forget my password? Simply click on the above "Retrieve it here" and enter in the email address you used to register with and we'll send you instructions on how to reset your password.

LOYALTY - lost password

Can I refer a friend? You sure can by logging in and clicking the Invite Friends tab and when they make a purchase at SkinFitness - as a thank you, we'll give you another you 100 points!

Who can I talk to if I have an issue with my points balance or redeeming them? Simply email us at support@skinfitness.com.sg

One Shenton Way, #01-03, Singapore, 068803 (MRT: Downtown DT17)

Ph: +65 8809 0848

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